Strengthening Young Africa’s AI Skills

Strengthening Young Africa’s AI Skills

This report explores what skills young Africans need to thrive in an AI-enabled future, and how policymakers, educators, funders, and private sector actors can help them acquire those skills. Drawing on interviews with 332 young people across seven African countries,...
Preparing for AI in the BPO and ITES Sector in Africa

Preparing for AI in the BPO and ITES Sector in Africa

The business process outsourcing (BPO) and information technology–enabled services (ITES) sector is a vital source of employment for Africa’s young workforce, supported by government initiatives to attract global outsourcing demand. This report outlines the AI...